Full bibliography

Performance and usability testing of multidimensional taxonomy in web site search and navigation

Resource type
Authors/contributors
Title
Performance and usability testing of multidimensional taxonomy in web site search and navigation
Abstract
Purpose – Development of an effective search system and interface largely depends on usability studies. The aim of this paper is to present the results of an empirical evaluation of a prototype web site search and browsing tool based on multidimensional taxonomies derived from the use of faceted classification. Design/methodology/approach – A prototype Faceted Classification System (FCS), which classifies and organizes web documents under different facets (orthogonal sets of categories), was implemented on the domain of an academic institute. Facet are created from content oriented metadata, and then assembled into multiple taxonomies that describe alternative classifications of the web site content, such as by subject and location. The search and browsing interfaces use these taxonomies to enable users to access information in multiple ways. The paper compares the FCS interfaces to the existing single‐classification system to evaluate the usability of the facets in typical navigation and searching tasks. Findings – The findings suggest that performance and usability are significantly better with the FCS in the areas of efficient access, search success, flexibility, understanding of content, relevant search result, and satisfaction. These results are especially promising since unfamiliarity often leads users to reject new search interfaces. Originality/value – The results of the study in this paper can significantly contribute to interface research in the IR community, emphasizing the advantages of multidimensional taxonomies in online information collections.
Publication
Performance Measurement and Metrics
Volume
8
Issue
1
Pages
18-33
Date
March 27, 2007
Journal Abbr
Performance Measurement Metric
Language
en
DOI
10.1108/14678040710748058
ISSN
1467-8047
Accessed
2018-08-03T17:47:56Z
Library Catalog
Citation
Nasir Uddin, M., & Janecek, P. (2007). Performance and usability testing of multidimensional taxonomy in web site search and navigation. Performance Measurement and Metrics, 8(1), 18–33. https://doi.org/10.1108/14678040710748058
Field of study
Type of contribution