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The objectives of the study were to conduct a series of observations and experiments under as real-life situation as possible related to: (1) user context of questions in information retrieval; (2) the structure and classification of questions; (3) cognitive traits and decision making of searchers; and (4) diferent searches of the same question. The study is presented in three parts: Part I presents the background of the study and describes the models, measures, methods, procedures and statistical analyses used. Part II is devoted to results related to users, questions and effectiveness measures, and Part III to results related to searchers, searches and overlap studies. A concluding summary of all results is presented in Part III. © 1988 John Wiley & Sons, Inc.
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The experimental evidence accumulated over the past 20 years indicates that text indexing systems based on the assignment of appropriately weighted single terms produce retrieval results that are superior to those obtainable with other more elaborate text representations. These results depend crucially on the choice of effective termweighting systems. This article summarizes the insights gained in automatic term weighting, and provides baseline single-term-indexing models with which other more elaborate content analysis procedures can be compared.
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Faceted browsing is a common feature of new library catalog interfaces. But to what extent does it improve user performance in searching within today’s library catalog systems? This article reviews the literature for user studies involving faceted browsing and user studies of “next-generation” library catalogs that incorporate faceted browsing. Both the results and the methods of these studies are analyzed by asking, What do we currently know about faceted browsing? How can we design better studies of faceted browsing in library catalogs? The article proposes methodological considerations for practicing librarians and provides examples of goals, tasks, and measurements for user studies of faceted browsing in library catalogs.
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We live in an information age that requires us, more than ever, to represent, access, and use information. Over the last several decades, we have developed a modern science and technology for information retrieval, relentlessly pursuing the vision of a "memex" that Vannevar Bush proposed in his seminal article, "As We May Think." Faceted search plays a key role in this program. Faceted search addresses weaknesses of conventional search approaches and has emerged as a foundation for interactive information retrieval. User studies demonstrate that faceted search provides more effective information-seeking support to users than best-first search. Indeed, faceted search has become increasingly prevalent in online information access systems, particularly for e-commerce and site search. In this lecture, we explore the history, theory, and practice of faceted search. Although we cannot hope to be exhaustive, our aim is to provide sufficient depth and breadth to offer a useful resource to both researchers and practitioners. Because faceted search is an area of interest to computer scientists, information scientists, interface designers, and usability researchers, we do not assume that the reader is a specialist in any of these fields. Rather, we offer a self-contained treatment of the topic, with an extensive bibliography for those who would like to pursue particular aspects in more depth.
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Designing a search system and interface may best be served (and executed) by scrutinizing usability studies.
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