TY - CONF TI - What Do Exploratory Searchers Look at in a Faceted Search Interface? AU - Kules, Bill AU - Capra, Robert AU - Banta, Matthew AU - Sierra, Tito T3 - JCDL '09 AB - This study examined how searchers interacted with a web-based, faceted library catalog when conducting exploratory searches. It applied eye tracking, stimulated recall interviews, and direct observation to investigate important aspects of gaze behavior in a faceted search interface: what components of the interface searchers looked at, for how long, and in what order. It yielded empirical data that will be useful for both practitioners (e.g., for improving search interface designs), and researchers (e.g., to inform models of search behavior). Results of the study show that participants spent about 50 seconds per task looking at (fixating on) the results, about 25 seconds looking at the facets, and only about 6 seconds looking at the query itself. These findings suggest that facets played an important role in the exploratory search process. C1 - New York, NY, USA C3 - Proceedings of the 9th ACM/IEEE-CS Joint Conference on Digital Libraries DA - 2009/// PY - 2009 DO - 10.1145/1555400.1555452 DP - ACM Digital Library SP - 313 EP - 322 LA - en PB - ACM SN - 978-1-60558-322-8 UR - http://doi.acm.org/10.1145/1555400.1555452 Y2 - 2018/08/07/18:20:12 ER - TY - JOUR TI - Influence of training and stage of search on gaze behavior in a library catalog faceted search interface AU - Kules, Bill AU - Capra, Robert T2 - Journal of the American Society for Information Science and Technology AB - This study examined how searchers interact with a web-based, faceted library catalog when conducting exploratory searches. It applied multiple methods, including eye tracking and stimulated recall interviews, to investigate important aspects of faceted search interface use, specifically: (a) searcher gaze behavior—what components of the interface searchers look at; (b) how gaze behavior differs when training is and is not provided; (c) how gaze behavior changes as searchers become familiar with the interface; and (d) how gaze behavior differs depending on the stage of the search process. The results confirm previous findings that facets account for approximately 10–30% of interface use. They show that providing a 60-second video demonstration increased searcher use of facets. However, searcher use of the facets did not evolve during the study session, which suggests that searchers may not, on their own, rapidly apply the faceted interfaces. The findings also suggest that searcher use of interface elements varied by the stage of their search during the session, with higher use of facets during decision-making stages. These findings will be of interest to librarians and interface designers who wish to maximize the value of faceted searching for patrons, as well as to researchers who study search behavior. DA - 2012/01/01/ PY - 2012 DO - 10.1002/asi.21647 DP - Wiley Online Library VL - 63 IS - 1 SP - 114 EP - 138 LA - en SN - 1532-2890 UR - https://onlinelibrary.wiley.com/doi/abs/10.1002/asi.21647 Y2 - 2018/08/03/17:38:37 ER -