@article{hearst_finding_2002, title = {Finding the flow in web site search}, volume = {45}, issn = {0001-0782}, url = {http://doi.acm.org/10.1145/567498.567525}, doi = {10.1145/567498.567525}, abstract = {Designing a search system and interface may best be served (and executed) by scrutinizing usability studies.}, language = {en}, number = {9}, journal = {Communications of the ACM}, author = {Hearst, Marti and Elliott, Ame and English, Jennifer and Sinha, Rashmi and Swearingen, Kirsten and Yee, Ka-Ping}, month = sep, year = {2002}, pages = {42--49}, }